Cartesia

Product & Research Operations Manager, Human Data

*HQ - San Francisco, CA · Contract

Sponsorship not specifiedDetected 21 days ago

Code ReviewDatabricksMachine LearningVendor ManagementSystems EngineeringResearch

About the role

This role sits at the intersection of product operations, data operations, and vendor management, and directly impacts model quality and customer outcomes.

Design and implement workforce structure across languages, skill tiers, and use cases, including evaluators, auditors, and leads for TTS products
Build capacity models to support continuous eval pipelines and data production workflows
Own relationships with vendors such as data annotation firms and contractor platforms, negotiating rate cards, SLAs, and throughput guarantees
Design multi-layer QA systems spanning self-checks, peer review, audits, and gold tasks
Build escalation and retraining workflows to maintain quality at scale
Build systems to reduce evaluator fatigue, rotate task types, and maintain consistency across large-scale evaluations
Partner with tooling teams to improve evaluator UX and with data teams to ensure clean, structured outputs for model training
Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
🦖 Your own personal Yoshi

5+ years in operations, workforce management, or data annotation systems
Experience managing large contractor or vendor-based workforces
Proven ability to scale operations from zero to production
Ability to execute quickly under ambiguity with close attention to quality and edge cases

Experience in AI/ML data operations or evaluation pipelines
Background in audio, speech, or language-related workflows
Familiarity with QA systems and annotation tooling
Experience with marketplace platforms such as Upwork or Mercor
Exposure to multilingual operations
Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire.
🏢 In-office policy: We're an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore.
Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

💰 Compensation Competitive base salary alongside attractive equity package.
🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave
🚆 Commuter Allowance A monthly stipend to help you get to and from the office.
🏖️ Flexible PTO Take as much time as you need to recharge your batteries.
We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Our mission is to architect AI that learns from and interacts with the world like humans do.

We provide visa sponsorship support and assess each circumstance on a case-by-case basis.
However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success.
Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

This listing is sourced directly from Cartesia's careers page and normalized into a canonical job model.