SGC
Three Sisters Cafe, Restaurant Shift Manager
Niagara Falls, NY
Sponsorship not specifiedDetected 8 days ago
Customer SupportLeadershipCommunicationProblem SolvingMentoringMicrosoft Office
About the role
- The Restaurant Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis.
- All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
Responsibilities
- Train all associates in the restaurants to perform their job duties to meet or exceed performance objectives for their position; provide tools and supplies needed.
- Maintain constant control of situations in the restaurant including handling guest complaints, handling employee complaints, and other problems that are encountered.
Requirements
- Must possess ability to instill a sense of pride and personal responsibility in subordinates.
- Must be able to stand, walk, and move through all areas of the casino.
- Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping.
- Must be able to lift and carry up to fifty (50) pounds.
- Must be able to perform repetitive motions.
- Required to have close visual acuity to perform an activity.
- Each position has varying minimum qualifications.
Nice to have
- Must be 18 years of age or older upon employment.
- High school Diploma or its equivalent required.
- Two-year Associate's degree or Bachelor's degree from a four-year college preferred.
- Minimum two (2) years food and beverage supervisory experience.
- Must have general knowledge of all phases of full service dining.
- Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
- Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems.
Skills
- Must possess excellent communication skills.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- $22.00 Compensation is negotiable based on experience and education.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.