Ping Identity
Customer Success Executive
USA - Remote · Senior
Sponsorship not specified$131k-$150kDetected 133 days ago
SalesforceCRMCustomer SuccessLeadershipCommunication
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- It's something that inspires our company.
- People don't come here to join a culture that's built on digital freedom.
- One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
Responsibilities
- Employee Resource Groups that create a sense of belonging for everyone.
- We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.
Requirements
- A minimum of 10 years of related experience in Customer Success / Experience.
- Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management.
- Proven track record of driving issues to resolution and advocating on behalf of a customer.
- Experience with SFDC, Gainsight, or equivalent CRM systems.
- To be a successful Customer Success Executive, you should have:
- A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions.
- Experience working with enterprise-level customers.
- Knowledge of the software development process and design methodologies.
- Exceptional communication and presentation skills.
- The ability to analyze technical concepts and translate them into business terms, as well as explain complex technical concepts to customers.
- A strong combination of technical and leadership skills.
- A naturally curious and proactive approach to uncovering adoption blockers and risks.
- Solid technical understanding of Cloud Solutions.
- A company culture that empowers you to do your best work.
Compensation
- $131,000 - $150,000 + variable pay
- In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
- Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
- We believe in and facilitate a flexible, collaborative work environment.
- Commuter Offset (Specific locations)
Company info
- About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.
- And it's not just something we provide our customers.
- While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.
Equal opportunity
- We are an Equal Opportunity/Affirmative Action employer.
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This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.