Sedgwick
Workforce Absence Team Lead
Chicago, IL
Sponsorship not specifiedDetected 1 day ago
NegotiationProcess ImprovementLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft OfficeClaims Management
About the role
- It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
- We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.
- Here, there's no limit to what you can achieve.
Responsibilities
- Provides support, guidance, leadership and motivation to promote maximum performance.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
- Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Requirements
- Licenses as required.
- As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.
- Education & Licensing
- Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.
- Experience
- Six (6) years of claims experience or equivalent combination of education and experience required. Two (2) years of claims supervisory experience preferred.
- Skills & Knowledge
- Thorough knowledge of claims management procedures and processes for disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
Nice to have
- Bachelor's degree from an accredited college or university preferred.
- Professional certifications as applicable to line of business preferred.
- Two (2) years of claims supervisory experience preferred.
Compensation
- For the jurisdiction noted in this job posting only, the range of starting pay for this role is $62,770.00 - $63,500.00 USD Annual.
Benefits
- Hearing, vision and talking
Equal opportunity
- Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
- Equal Opportunity Employer and a Drug-Free Workplace.
Apply directly at Sedgwick →Create a free account for alerts like thisView Sedgwick immigration profile
This listing is sourced directly from Sedgwick's careers page and normalized into a canonical job model.