Covenant House NEW York

Direct Service Manager-Day/Evening

Bronx, NY

Sponsorship not specified$16k-$24kDetected 21 days ago

ExpressPerformance ManagementLeadershipCommunicationMentoringOrganizational Skills

About the role

The incumbent will have supervisory responsibilities and additional administrative responsibilities at the residential sites in Manhattan and The Bronx.
(Responsibilities to include but not limited to the following) Demonstrates leadership qualities by modeling the mission, vision, and five principles.
Meets the day-to-day needs of the team, including regular and meaningful supervision, schedules, appraisals, team meetings, and case conferences.

They will play a key role in working with the Program Coordinator and Senior Director of Shelter to develop an energized culture.
They will build and lead a team that will successfully achieve meaningful results for the young people we serve.
Respond and assist the team during crises situations; modeling expectations for staff in how to manage crises Participates in Shift Transition daily.
But our mission goes beyond immediate support.
Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

The Direct Service Manager must be highly organized, a proactive problem solver, and a demonstrated leader.
Must have an understanding of day to day workings of the program, Case Reviews, Case Planning, and ISP Conducts team meetings monthly to review program operations.
Must have on-call availability.

To assess and diffuse volatile situations, utilize and model de-escalation and crisis management skills.

Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives.

We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness.

This listing is sourced directly from Covenant House NEW York's careers page and normalized into a canonical job model.