AbbVie

AbbVie

Coordinator I, Patient Care

Chicago, IL, United States

Sponsorship not specifiedDetected 7 hours ago
CRMExcelCustomer SupportPatient CareFDA RegulatoryCommunicationProblem SolvingCritical ThinkingWritingMicrosoft OfficeSharePoint

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odds of building a lasting career here

38Risky
Cap-exempt (no lottery)0
Sponsors this role85
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 38 green-card filings in this occupation, 97% were for a worker who already held the job.

Green-card follow-through: 59%

Of 22 labor certifications old enough to have been used, 9 expired without the employer filing the next step. Median time from filing to decision: 480 days.97% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

DOL often reclassifies their job titles

The Department of Labor assigned a different occupation than this employer requested on 44% of its 55 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.

Files H-1B transfers

7 transfer filings in the last year, covering 7 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • This role will be responsible for educating patients on the enrollment process, handling status inquiries along with scheduling deliveries.

Responsibilities

  • As the initial point of contact for patients and HCP's that we support guide callers through the application process to determine resolution of inquiry

Requirements

  • High School Diploma or GED required.
  • Must have comfort level with utilizing multiple applications while capturing case information
  • Requires critical thinking skills, analytical skills and the ability to work with minimal supervision.
  • Must be able to take appropriate action in a stressful environment
  • Completes all required training in order to perform all functions in the position e.g., soft skills certification along with program overviews

Nice to have

  • Associate or College Degree Preferred

Benefits

  • This position is responsible for providing high volume call center support and best in class customer service to patients and health care providers.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.

Company info

  • We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position.

Equal opportunity

  • Employer/Veterans/Disabled.
  • US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
  • US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
  • https://www.abbvie.com/join-us/reasonable-accommodations.html
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This listing is sourced directly from AbbVie's careers page and normalized into a canonical job model.