Keeper Security

Keeper Security

Customer Success Manager

Remote, US · Senior

Sponsorship not specifiedDetected 1 day ago
Computer VisionComplianceSalesAccount ManagementProcurementEmployment LawCustomer SuccessCadenceZero TrustCommunicationCollaboration

About the role

  • Description Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division.
  • This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area!
  • Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally.

Responsibilities

  • HR, hiring managers, interviewers*, IT support for system administration
  • Application responses and uploaded documents
  • Manage interviews and recruitment workflow

Requirements

  • 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
  • demonstrated ability to anticipate challenges before they arise
  • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
  • Working knowledge of Salesforce.com
  • Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space

Nice to have

  • Undergraduate degree preferred (BA/BS)
  • Experience working in IAM industry is a plus

Skills

  • Applicant tracking, recruitment systems and assessment providers
  • Background verification vendors (post offer)
  • Recruitment agencies (where applicable)
  • International Transfers
  • Security
  • Retention

Compensation

  • Above market annual bonuses

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US).

Equal opportunity

  • equal opportunity employer and participant in the U.S. Federal
  • Equal Opportunity Information

This listing is sourced directly from Keeper Security's careers page and normalized into a canonical job model.