Cleveland Clinic

Patient Service Specialist

Florida Weston Hospital

Sponsorship not specifiedDetected 5 days ago

Customer SupportCommunicationOrganizational Skills

About the role

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education while consistently providing patient-centered healthcare.
As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.

Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Support front-end technology utilization to promote understanding and comfort levels in use by caregivers and providers.
Enter and maintain confidential patient information.
Ability to perform basic math sufficient to process insurance co-pays
We all have the power to help, heal and change lives - beginning with our own.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
This specific PSS will support the Urology and Gynecology specialties within the Weston Ambulatory building.

High S chool D iploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
Working knowledge of PC window applications sufficient to input and retrieve data
Ability to lift and transport up to 25 pounds.
Follows standard precautions using personal protective equipment as required.

Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Bilingual Spanish language skills
for the ideal future caregiver include:

You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

At Cleveland Clinic Health System, we believe in a better future for healthcare.
That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.

This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.