American Electric Power
Business Process Analyst Principal - Business Process Analyst Lead
Columbus, OH · Principal
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About the role
- Initiate enhanced communication notifications at the request of the business and conduct follow-up event reporting as needed.
- Participate in establishing a healthy culture of continuous process improvement within assigned organizations and across AEP as opportunities arise.
- Define and monitor Key Performance Indicators (KPIs) to evaluate process improvement effectiveness while mapping high level organizational processes.
Responsibilities
- Lead analysis and create insights leveraging enterprise process data. Develop and measure subsequent KPIs in collaboration with the business unit to measuring ongoing value to AEP.
- Use technology to create process workflows and identify continuous improvement opportunities. Initiate enhanced communication notifications at the request of the business and conduct follow-up event reporting as needed.
- If you don't have an account, you can create one.
- Business Process Analyst Lead (SG9): $115,126.00 - $149,665.00
Requirements
- High School Diploma or GED with 12 years of relevant experience (continuous improvement process activities, operations, project management, or business analytics).
- High School Diploma or GED with 14 years of relevant experience (continuous improvement process activities, operations, project management, or business analytics).
- When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Nice to have
- Distribution operations exposure and or experience.
- Proficiency in the MS Office suite (Power Apps, PowerBI, Excel, Visio, Word, and PowerPoint)
- Strong communication skills (written and oral) with the ability to effectively engage with all levels of the organization, from subject matter experts to executives.
- Travel and On-Call Assignment: Occasional travel (up to 10%) and on-call assignments are required for this position, necessitating flexibility in scheduling and availability.
Skills
- Job Posting End Date
- 08-11-2026 Please note the job posting will close on the day before the posting end date.
Compensation
- $98,993.00 - $151,132.50
Benefits
- In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Company info
- Where Putting the Customer First Powers Everything We Do At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
- Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
- At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
- If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
This listing is sourced directly from American Electric Power's careers page and normalized into a canonical job model.