OpenTable

Principal Product Manager, Diner Engagement

Toronto, Canada · Principal

Sponsorship not specifiedDetected 22 days ago

A/B TestingProduct ManagementProduct StrategyBusiness DevelopmentLeadershipCommunicationCollaboration

About the role

Communicate complex product roadmaps, cross-system trade-offs, and critical program performance metrics directly to executive leadership and key external stakeholders.

Define and execute product strategy and roadmap priorities that drive diner engagement and integrate high-profile strategic partners directly into the consumer marketplace ecosystem.
Partner cross-functionally with Business Development, Legal and Finance to evaluate and capture high-value enterprise partnership integration opportunities.
Own end-to-end product development, leveraging customer insights, data, and experimentation to prioritize investments, measure impact, and continuously optimize outcomes.
Partner closely with Design and Engineering to deliver intuitive, high-quality experiences that solve customer problems and delight diners.
Establish robust product success metrics and lead rigorous hypothesis-driven experimentation to optimize conversion and user retention across integrated channels.

8 years of experience in product management, with a focus on business-to-consumer (B2C) products.
Experience defining product data success metrics, key performance indicators, and executing robust multi-platform user experimentation frameworks.
Bachelor's degree in Computer Science, Engineering, Business, a related field, or equivalent practical experience.

Expertise managing marketplace product dynamics across scaled web and mobile application ecosystems.
Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward program integrations.
Proven ability to negotiate scope and advocate for user experience interests with senior leadership and external enterprise stakeholders.
Strong systems-thinking capabilities with a deep technical aptitude for handling API-driven integrations and complex ecosystem trade-offs.
Master of Business Administration (MBA) or an advanced degree in a related technical field.
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Paid volunteer time

Work from (almost) anywhere for up to 20 days per year
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Build trusted relationships with external partners, influencing decision-making, driving alignment on shared objectives, and effectively advocating for OpenTable's customers, business priorities, and long-term strategy.

This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.