IBC Bank

PBX Operator

Mcallen, TX · Part-time

Sponsorship not specifiedDetected 15 days ago

Outbound SalesLeadershipCommunication

About the role

Answer incoming switchboard calls from the public/customers and route them as requested.
Be able to adapt easily to a changing work environment.

Provides administrative support to call center department by distributing information, documents, and other materials as needed.
Maintain confidentiality of bank record and documents

They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Good verbal and written communication skills
Ability to navigate easily on basic computer functions
Must be willing to work in an environment that requires 100% phone-based customer interaction
Flexible to work schedule
Bilingual in English and Spanish
High school Diploma or equivalent
6 months in an office environment with some receptionist experience desired
Utilize troubleshooting and decision making skills to resolve questions.

IBC Bank successes are the result of an aggressive and innovative attitude.
The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.
IBC bank hires talented, creative and dedicated individuals to help our business succeed.
We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
We are currently seeking to fill positions across all business segments.
IBC's focus is to be customer centric and strive to provide excellent customer experience.
Correspond with our customers through inbound or outbound calls

This listing is sourced directly from IBC Bank's careers page and normalized into a canonical job model.