Sompo International
Sr. Operations Analyst, Technical Lead
Charlotte, North Carolina, USA · Senior · Full-time
Sponsorship not specifiedDetected 8 days ago
Data VisualizationProject ManagementStakeholder ManagementExcelProcess ImprovementCommunicationCollaborationProblem SolvingMicrosoft OfficeUnderwritingProperty & Casualty
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Are you looking for your next opportunity?
- Sompo has a unique opportunity for a in our Insurance Operations team.
Responsibilities
- Manage underwriting operations throughout the policy lifecycle, including binder reviews, policy issuance, renewal notices, and validation of technology solutions in production environments.
- Lead User Acceptance Testing (UAT) for system enhancements, integrations, and releases by developing test plans, executing test scripts, managing defects, and ensuring business readiness and successful adoption.
- Design, document, and optimize operational workflows, business requirements, and policy specifications while identifying automation, process improvement, and system enhancement opportunities.
- Develop training materials, documentation, and knowledge-sharing resources that drive adoption, consistency, business continuity, and team enablement.
- Partner with Underwriting, IT, Re-Engineering, and Project Management teams to support requirements gathering, solution design, implementation, testing, workflow modernization, and communication of technical and operational impacts to stakeholders.
- Excellent analytical, problem-solving, communication, and stakeholder management skills, with a proven ability to collaborate across technical and business teams.
- Occasional travel to other Sompo offices for system testing and support
Requirements
- 4+ years of experience in underwriting operations, insurance systems analysis, or technical operations, with strong knowledge of underwriting processes and Property & Casualty insurance.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), business documentation, and process analysis.
- Experience with underwriting platforms (e.g., Guidewire, ImageRight), business analysis/process improvement methodologies (Agile, Lean), and reporting or visualization tools such as Tableau or Power BI.
Compensation
- Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
Benefits
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Dental benefits including orthodontia benefits for adults and children
- Health Care & Dependent Care Flexible Spending Accounts
- 401(k) Retirement Savings Plan with competitive employer contributions
Company info
- We strive to foster a workplace where everyone feels respected, included, and empowered to excel.
- Life at Sompo page Our values come to life in how we hire and grow talent.
- Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- Our values come to life in how we hire and grow talent.
Equal opportunity
- If you need an accommodation for any part of the
Apply directly at Sompo International →Create a free account for alerts like thisView Sompo International immigration profile
This listing is sourced directly from Sompo International's careers page and normalized into a canonical job model.