Bestfriends

Specialist, Lifesaving and Care - Dogtown

Kanab, UT

No sponsorshipDetected 20 days ago

Customer SupportLeadershipCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

The Dogtown Lifesaving & Care Specialists work within a team setting to oversee the health, wellbeing, and general care of dogs.
They have a unique role as the direct day-to-day connector between the animals in our care and our supporters.
As such these specialists represent Best Friends through in-person work, conversations, demonstrations, tour presentations, and other activities.

Support lifesaving objectives throughout the department, providing feedback and support for outcome plans, assist with all aspects of the adoption process, regularly update animal photos and bios, provide superior customer service to visitors, volunteers, and adopters.
Support a "volunteers-first" team giving every volunteer the opportunity to maximize their skills and value towards Best Friends' lifesaving activities, and inspiring visitors to continue the work in their communities.
Work alongside and support interns, workshop attendees, and other categories of visitors.
Deliver superior customer service relating to all visitors, adopters, fosters and transfer partners in a friendly, informative and professional manner.

Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed.

Interviews will occur weekly until the position is filled.
Experience working with dogs in a professional setting or significant volunteer experience with dogs is required.
Minimum of 1 year of experience is preferred.
familiarity and comfort with an open adoption process, experience interacting with the public (customer service) preferred.

Ability to professionally speak about Best Friends activities and positions on issues.
Basic experience with Microsoft Office products; familiarity with shelter software (Best Friends uses Shelterluv), or desire to learn.

Travel to support partner shelters and working directly with their shelter staff on an occasional bass with the expectation of at least one shelter visit per year to help implement and support operational improvement and sustainable lifesaving.

Support animals with medical issues, which may include zoonotic disease, by medicating, treating, preparing special diets, observing and reporting, and assisting in the maintenance of required veterinary records.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

This listing is sourced directly from Bestfriends's careers page and normalized into a canonical job model.