Broadridge Financial

Client Implementation Project Manager

Pittsburgh, PA

Sponsorship not specified$75k-$90kDetected 16 days ago

Data StructuresSQLData EngineeringLLMsProject ManagementStakeholder ManagementLeadershipCommunicationCollaboration

About the role

This is a key, client-facing role responsible for leading complex client onboarding and implementation projects for our Data & Analytics products.
This role requires strong project leadership, technical comfort working with data, and the ability to align client business needs with product capabilities and best practices.
The ideal candidate is comfortable operating at both the strategic and tactical levels, managing multiple priorities, collaborating across teams, and performing hands-on technical analysis when needed.

Responsibilities

Lead end-to-end client onboarding and implementation projects from sale through go-live and transition to support.
Serve as the primary client-facing implementation lead, managing communication, expectations, timelines, and delivery.
Build and maintain project plans, status reports, documentation, and key implementation artifacts.
Lead discovery, fit/gap analysis, and solution planning to align client needs with product capabilities and best practices.
Advise clients on product configuration and usage to drive value and adoption.
Partner with cross-functional teams to deliver milestones on time and ensure successful implementations.
Perform or oversee technical implementation tasks, including data feed onboarding, SQL-based analysis, data validation, system configuration, and product fit/gap support.
Develop training and reference materials to support onboarding and client handoff.
Maintain strong knowledge of products and services to guide clients and support solution delivery.

Requirements

Bachelor's degree in business administration, information systems, or a related field.
3-5 years of experience in project management, implementation, or related client-facing delivery roles, preferably in Saa, data, analytics or financial services environments.
Experience leading client-facing implementation or onboarding projects from kickoff to go-live.
Working proficiency in SQL and ability to analyze structured data for validation, troubleshooting, and reporting.
Strong collaboration skills and ability to work effectively with clients and cross-functional teams, including global colleagues.
Strong organizational, communication, and stakeholder management skills.
Ability to manage multiple projects simultaneously and navigate competing priorities.
Ability to operate effectively in ambiguous situations, solve problems, and drive decisions forward.
Understanding of data management principles, including ETL, schemas, data structures, and basic data transformation.
Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency, communication, risk awareness, and collaboration across teams.
Salary range $75,000.00- $90,000.00. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Compensation

Salary range $75,000.00- $90,000.00.

Benefits

Disability Assistance

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