Mercor
Product Manager, Trust & Safety
San Francisco · Senior
Sponsorship not specifiedDetected 66 days ago
SQLData ScienceAgentic AIProduct ManagementProject ManagementPRDsCommunication
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odds of building a lasting career here
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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Trust is the foundation of Mercor's marketplace.
- Defending against adversarial, fast-moving threats is one of the highest-leverage problems at the company.
- the multi-agent system that scores risk across expert lifecycle stages; the signals that feed it; and the enforcement actions.
Responsibilities
- Own the Trust and Safety product end-to-end:
- Set the roadmap for Mercor's Trust and Safety systems and own the lifecycle from signal detection to enforcement action.
- Build the Operations Tooling:
- Design the products and workflows that our operations analysts use every day.
- Write specs and PRDs, but also build dashboards, pull SQL, and make small PRs to unblock yourself and validate direction.
- Own the Trust and Safety product end-to-end: Set the roadmap for Mercor's Trust and Safety systems and own the lifecycle from signal detection to enforcement action.
- Build the Operations Tooling: Design the products and workflows that our operations analysts use every day. Orient them around the action being taken, keep evidence bars and audit trails clear, and make high-severity calls defensible.
Nice to have
- 5+ years in Product Management, Product Operations, Technical Program Management, Trust & Safety, Risk, Fraud, or a similar technical, operationally-minded role.
- Prior exposure to safety or integrity problems is a strong plus.
- Technical Fluency:
- Comfortable with large datasets, AI agents, unblocking and accelerating engineering.
- Systems Thinking:
- Strong project management and cross-functional communication skills.
- Thrive in ambiguous, adversarial environments and take ownership from problem definition through execution.
- High accountability for outcomes, not just outputs.
Compensation
- Bi-annual performance bonus structure
Benefits
- Bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- Up to $15k Relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- Connect Trust and Safety decisions to Mercor long term health, expert trust, and client trust, and use that to prioritize business outcomes
Company info
- Mercor's mission is to organize human intelligence to power the AI economy.
- We're a leading AI data company, building the layer between human expertise and frontier models.
- Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models.
- Mercor's APEX benchmark family measures AI's real-world impact on professional work.
- Mercor Enterprise brings this same infrastructure to Fortune 500 companies:
- helping companies capture how their best people actually work, translating that expertise directly back into agents.
- Mercor is creating a new category of work where expertise powers AI advancement.
- Achieving this requires an ambitious, fast-paced and deeply committed team.
- You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.
- Mercor is a profitable Series C company valued at $10 billion.
- We work in-person five days a week in our San Francisco, NYC, or London offices.
This listing is sourced directly from Mercor's careers page and normalized into a canonical job model.