Indigobooksmusic

Indigobooksmusic

General Manager (Contract)

Mississauga, ON, Canada

Sponsorship not specifiedDetected 2 days ago
HR

About the role

  • They are responsible for creating an environment and store culture that promotes employee engagement, growth, and development.
  • We believe that you, in all your uniqueness, belong at Indigo.
  • We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.

Responsibilities

  • Ensure strategic priorities, sales goals, and profitability targets are met by identifying opportunities to improve sales and omni customer experience, control expenses, and manage inventory and shrink
  • Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; driving sales and profitability by allocating resources to support visual changeovers and initiatives
  • Continually assess staffing levels and lead recruiting and selection of new employees
  • Own store schedule
  • Open and close store and manage sales floor
  • Build strong teams by attracting and developing the best talent

Requirements

  • 6+ years of management experience in specialty retail and/or multi-unit retail business environment
  • experience leading leaders
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Bilingualism (French/English) is required for all positions in Quebec

Nice to have

  • College degree preferred or equivalent job experience

Benefits

  • Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures
  • Collaborate with others to drive flexible and just in time solutions, quickly and easily
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

Company info

  • We love books and all things beautiful
  • We are Canada's Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…
  • We play by the following rules:
  • We exist to add joy to our customers' lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we'd treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
  • The General Manager is accountable for every aspect of the store's performance, ensuring all areas of the store are achieving key results.
  • They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceeds its sales and profitability goals.
  • Embrace and champion technology that creates high tech and high touch solutions for Indigo's customers
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This listing is sourced directly from Indigobooksmusic's careers page and normalized into a canonical job model.