Eskillz
Cornerstone OnDemand (CSOD) Talent Management Consultant
Remote (United States)
Sponsorship not specifiedDetected 14 days ago
Project ManagementAccount ManagementPerformance ManagementCustomer SupportCommunicationMicrosoft Office
About the role
- eSkillz is currently seeking applicants for a Administrator/Consultant position within our Professional Services Division to be the primary point of contact for our Cornerstone clients supporting their Cornerstone system administration and optimization needs.
- These include, but not limited to, system configurations, new release management, consulting on best practices, data feed and user account management and troubleshooting, and reporting.
- We are seeking candidates who are proficient in Cornerstone Learning and Performance.
Responsibilities
- Tasks Include: Set-up user and administrator accounts and maintain appropriate access.
- Create new or update existing performance review tasks, competencies / competency models / competency assessments, development plans, observation checklists.
- Generate standard reports and create ad-hoc and recurring system reports.
- Provide recommendations to the client on ways to optimize the platform.
Requirements
- Bachelor's degree desired but not required.
- 2 to 5+ years of experience in medium-to-large organizations in an LMS, application, help desk or training support role.
- Strong experience with customer support or client management.
- Must have excellent verbal and written communication skills and effective organization and project management skills.
- Job is home-based so you must have personal access to a reliable computer (secondary computer provided by company if needed), hard-wired connection line and accessible phone.
- Experience with web conferencing software, particularly MS Teams, GoToMeeting, or WebEx.
Nice to have
- Have strong presentation, communication, and consulting skills.
- Have experience in multiple Cornerstone Module s.
- Have experience working in a consultant capacity.
- Knowledge of other modules is a plus.
- Implementation and HR suite experience is a plus.
Skills
- eSkillz is passionate about empowering people through personalized, people-first technology solutions.
Compensation
- Work with the customer to determine the best tools in the system for delivering training programs and managing mandatory annual training and performance management tasks.
Benefits
- Serve as the main system administrator for the Cornerstone platform (Learning & Performance).
- Set-up and work with dynamic groups, learning assignments, large scale course deployments, and curricula.
- Manage and develop learning programs for the LMS.
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This listing is sourced directly from Eskillz's careers page and normalized into a canonical job model.