Garage Pros

Garage Pros

Customer Service Representative

Kansas City, KS

Sponsorship not specified$20k-$24kDetected 16 days ago
Customer SupportCommunicationProblem SolvingTime Management

About the role

  • What You'll Be Doing You'll be the voice of Garage Pros, creating outstanding customer experiences while supporting our technicians and operations team.
  • Join the Garage Pros Team If you're an experienced customer service professional who enjoys helping people, solving problems, and making every customer interaction a positive one, we'd love to hear from you.
  • Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D.

Responsibilities

  • Deliver exceptional customer service with professionalism, empathy, and urgency.
  • Maintain accurate customer records, notes, and documentation.
  • Apply today and discover why Garage Pros is a great place to build your career.

Requirements

  • 2+ years of Customer Service experience in residential home services required, such as:
  • Experience handling a high volume of inbound calls while delivering exceptional customer service.
  • All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

Nice to have

  • ServiceTitan experience is highly preferred.

Compensation

  • These amounts are not guaranteed and should in no way be construed as a salary offer

Benefits

  • Medical, Dental & Vision Insurance
  • Paid Time Off & Paid Holidays
  • Identify opportunities to recommend additional services that benefit our customers.

Company info

  • Communicate with customers via phone, email, and text regarding appointments and service updates.
  • Learn our services and become a trusted resource for customers and teammates alike.
  • The opportunity to be part of one of the nation's fastest-growing residential service organizations, with significant investment in employee development and long-term career growth.

Equal opportunity

  • Equal Opportunity Employer AA/EOE/M/F/V/D.

Visa & Work Authorization

  • You may opt out of receiving text messages at any time by replying STOP.
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This listing is sourced directly from Garage Pros's careers page and normalized into a canonical job model.