Cedar Management Group, LLC
Head of Transaction Support and Admin
Hybrid - Hawaii · Staff+
Sponsorship not specifiedDetected 192 days ago
CRMForecastingProcess ImprovementPerformance ManagementCustomer SupportLeadershipCommunicationMentoringOrganizational SkillsUnderwriting
About the role
- This is a key role of Cedar's transaction and administrative pipeline - ensuring legal and administrative coherence, smooth customer experience, and precise coordination with title companies, lenders, and other third-party vendors.
- This position is requires flexibility, structured thinking, high accountability, and the ability to thrive in a fast-moving, fluid environment.
Responsibilities
- Transaction Support, Coordination & Documentation Oversight
- Oversee and coordinate all administrative support for residential real-estate transactions, ensuring smooth, accurate, and timely workflow execution.
- Manage and review transaction files across multiple jurisdictions, ensuring all administrative steps, notices, and documentation are handled accurately.
- Proactively coordinate with title companies, lenders, escrow officers, and third-party service providers to maintain seamless transaction progress.
- Conduct administrative review of documents for execution accuracy and completeness prior to closing.
- Perform quality-assurance checks on all third-party prepared materials, including title packages, closing statements, HOA/AOAO certificates, lender documents, and other external deliverables.
- Support internal legal workflows without directing or practicing legal judgment.
- Manage, train, and supervise administrative assistants, transaction coordinators, and support specialists as Cedar scales.
- Lead recruitment, interviewing, hiring, and onboarding of administrative staff, including domestic and offshore personnel for administrative and transaction management purposes.
Requirements
- Minimum 6 years of real estate experience, including:
- 2+ years in AOAO or HOA management;
- 1+ year with leasehold estates (may overlap with other experience).
- Demonstrated ability to hire, supervise, and evaluate administrative staff.
- Proficiency reviewing, amending, and quality-checking transactional and administrative documents.
- Experience analyzing inspection reports and disclosures.
- Experience creating SOPs and applying internal QA processes.
- Experience collaborating with technical teams on workflow tools, dashboards, or automation.
- 2+ years in residential transaction or document management
- Experience managing distributed teams, including remote or offshore personnel.
- Strong organizational discipline and high attention to detail.
- Ability to interpret HOA, AOAO, and CC&R documents and identify administrative or operational risks.
Nice to have
- Bachelor's degree required
- real estate licensure strongly preferred.
Benefits
- We expand the path to ownership for people who have been locked out of traditional markets and help existing homeowners access their equity at cost well below existing solutions.
- Join our fast-growing and high-preforming team as we fundamentally change how people buy homes and create a new institutional asset class.
Company info
- high standards, direct feedback, fast iteration, and accountability to outcomes.
- You'll have real responsibility early, you'll be expected to think-not just execute-and you'll be surrounded by teammates who push hard and care deeply about excellence.
- This is not a company for people who need perfect clarity, gentle consensus, or predictable routines.
- The pace is fast, the problems are complex, and the bar is high.
- We are actually solving home affordability at scale - this is one of the most pressing problems in our country today and we are fixing it.
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