Hpe
HPC Hardware Service Engineer, Irvine, CA, On-site, Irvine, CA
Irvine, California
No sponsorship$93k-$188kDetected 7 days ago
LinuxSalesforceCommunicationProblem Solving
About the role
- We know varied backgrounds are valued and succeed here.
- We make bold moves, together, and are a force for good.
- Job Description: Come join our team at Hewlett-Packard/HP as a HPC On-site Hardware Service Engineer, where you will have the opportunity to work with cutting-edge technology and make a significant impact on our company's success.
Responsibilities
- Creates and owns service tickets, via Salesforce, updates and drives the case through closure.
- Gather data, perform analysis, and escalate cases to higher-level product support groups, to ensure timely resolution of system or customer issues.
- Maintains ongoing log documenting issues and resolutions, for tracking and monthly discussion.
- Owns and produces customer documentation.
- Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages.
- We have the flexibility to manage our work and personal needs.
Requirements
- US Citizenship required
- 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study
- without a degree, three additional years of relevant professional experience (8+ years in total).
- Occasional travel for training is required.
- Must be a self-starter who is able to work independently, without supervision, and within a team environment.
Skills
- Experience with Linux based OS, hardware troubleshooting and diagnostics.
- Strong problem solving and self-management skills with attention to detail.
- Possesses an understanding of architectural dependencies of technologies.
- Ability to work in a multi-technology environment, with the ability to diagnose complex technical problems to their root cause.
- Ability to prioritize tasks and effectively communicate verbally and in writing.
- Strong desire to learn and improve.
- Education and Experience Required:
- Experience installing, troubleshooting and supporting enterprise-level servers, storage, and networking equipment.
- Experience working in large-scale data center environments and/or High Performance Computing (HPC).
- #unitedstates
- What We Can Offer You:
- Health & Wellbeing
Compensation
- USD 92,700 - 187,500 in California
- The listed salary range reflects base salary.
- Variable incentives may also be offered." "The expected salary/wage range for this position is provided below.
Benefits
- Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
Company info
- Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
- Job Description:
- Come join our team at Hewlett-Packard/HP as a HPC On-site Hardware Service Engineer, where you will have the opportunity to work with cutting-edge technology and make a significant impact on our company's success. You will play a critical role in implementing and maintaining high-performance computing (HPC) systems that are essential to our business operations. We are looking for a self-motivated problem-solver with excellent communication skills and the desire to constantly learn!
- Job Description Summary
- Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
- We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
- Our culture thrives on finding new and better ways to accelerate what's next.
- If you are looking to stretch and grow your career our culture will embrace you.
- Open up opportunities with HPE.
- Come join our team at Hewlett-Packard/HP as a HPC On-site Hardware Service Engineer, where you will have the opportunity to work with cutting-edge technology and make a significant impact on our company's success.
- You will play a critical role in implementing and maintaining high-performance computing (HPC) systems that are essential to our business operations.
Equal opportunity
- Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
Visa & Work Authorization
- US Citizenship required
This listing is sourced directly from Hpe's careers page and normalized into a canonical job model.