MSX International

Claims Specialist

Dearborn, MI, United States · Staff+ · Full-time

Sponsorship not specifiedDetected 71 days ago

ExcelProblem SolvingOrganizational SkillsMicrosoft Office

About the role

Job Description The Claims Specialist provides program claim review, claim entry assistance to both dealers and field personnel as needed.
The Claims Specialist at times may act as a liaison between program headquarters and dealers to resolve discrepancies or conflicting coverage on vehicle repairs.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

Ability to balance changing priorities and to provide regular status reports as requested

The Claims Specialist provides program claim review, claim entry assistance to both dealers and field personnel as needed.
Job Responsibilities
Program Operations (80%)
Subject matter expert to internal staff, dealers and OEM personnel for claim entry issues and questions
Review dealer submitted claims for accuracy as defined by the specific claim type
Chargeback to dealers of unauthorized or incorrect claims
Respond to customer or dealer submitted questions via email or phone regarding rejected claims
Troubleshoot rejected claims

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

This listing is sourced directly from MSX International's careers page and normalized into a canonical job model.