TaskUs

TaskUs

Learning Experience Leader - Emergency Response (Chandler, AZ)

Chandler, Arizona, USA

Sponsorship not specifiedDetected 14 days ago
Project ManagementCustomer SupportResearchLeadershipCommunicationMentoring

About the role

  • About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
  • Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Responsibilities

  • you will design and expand training and development programs.
  • Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs.
  • Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
  • Act as the content expert, and maintain relevant training documents and training materials for training conducted

Requirements

  • Up to 25% travel required
  • Must be 18 years of age or older
  • Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response.

Nice to have

  • At least 1 to 2 years of working experience in a related field (training or teaching experience
  • Has strong leadership skills, with proficiency in handling groups
  • High School Diploma or GED required.
  • Four-year college degree (preferred) in a related field like industrial or applied sciences

Skills

  • The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
  • Set the standards and expectations through your conduct, work ethic, integrity, and character;
  • Accomplish projects and motivate trainees through effective training;
  • Continuously improve training programs and other learning opportunities across the organization;
  • Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
  • Develop and create effective induction programs;

Benefits

  • At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
  • Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
  • What does a Learning Experience Leader really do?
  • Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization.
  • As a Learning Experience Leader, you will:
  • Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages
  • Research and present new technologies and methodologies in workplace learning

Company info

  • TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies.
  • Listed as one of Glassdoor's "100 Best Places to Work", USA Today's "Best Company Cultures" and "Best Companies for Women" by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything we do.
  • How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
  • Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
  • DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
  • We welcome applicants of different backgrounds, demographics, and circumstances.
  • Inclusive and equitable practices are our responsibility as a business.
  • TaskUs is committed to providing equal access to opportunities.
  • If you need reasonable accommodations in any part of the hiring process, please let us know.

Equal opportunity

  • TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity
  • we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
  • We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
  • We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

This listing is sourced directly from TaskUs's careers page and normalized into a canonical job model.