Playfly Sports
Manager, Sales and Service (George Mason University)
Fairfax, Virginia, United States
No sponsorshipDetected 8 days ago
Data AnalysisBrand StrategySalesOutbound SalesExcelInventory ManagementCustomer SupportCommunicationCollaborationProblem SolvingTime ManagementMicrosoft Office
About the role
- MANAGER, SALES & SERVICE (GEORGE MASON SPORTS ) Fairfax, Virginia On-Site THE RUNDOWN Playfly Sports is looking for a Manager, Sales & Service to join our team in Fairfax, VA.
- Functions may include, but limited to, strategy development and implementation, ticketing system administration, as well as management.
- The Manager will also have individual sales goals.
Responsibilities
- Assist and at times lead the day-to-day ticket sales for ticketed sports through outbound, inbound and renewal sales, ensuring compliance with all policies and procedures
- Lead, motivate, develop and retain sales & service consultant(s)
- Manage and retain a large account base of premium seating, season ticket members, and group sales clients
- Manage all aspects of customer service as it relates to both internal and external customers, enforcing customer service program and other corporate initiatives
- Establish and maintain effective working relationships with internal and external customers, and updates/relays all box-office related event information to each department and client
- Monitor, manage and evaluate staff performance on an ongoing basis
- Lead, motivate, develop and retain ticket sales staff
- Ensure programming best practice and procedures, season renewals, inventory management, a-z program building
- Organized and demonstrated ability to manage multiple tasks with minimal supervision in a fast-paced environment
- Excellent written and verbal communication skills, including the ability to with quickly develop positive relationships
Requirements
- Walking, standing, bending and carrying of light office items is required
- Bachelor's Degree preferred but not required
Benefits
- Detail oriented with strong analytic, administrative and time management skills, as well as the ability to be flexible
Company info
- Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets.
- Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms.
- Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership.
- Visit Playfly Sports online at playfly.com
- At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do.
- Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive.
- We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
- Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve.
- Our goal is to impact lasting change through our actions.
- Together, we unite for equality and equity.
- Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
- We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
- Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations.
- If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
Equal opportunity
- This employer is required to notify all applicants of their rights pursuant to federal employment laws.
- For further information, please review the Know Your Rights notice from the Department of Labor.
Visa & Work Authorization
- Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedi
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This listing is sourced directly from Playfly Sports's careers page and normalized into a canonical job model.