Sono Bello

Manager, Web Program Management

IL - Chicago · Full-time

Sponsorship not specified$113k-$145kDetected 34 days ago

HTMLCSSA/B TestingProject ManagementJiraStakeholder ManagementSEOGoogle AnalyticsWordPressCommunicationPublic Speaking

About the role

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures.
We believe everyone deserves to have their best body today and pursue their best life now.
This position is based in the Chicago, IL area with the possibility of transitioning to a hybrid work model.

Support the Director of Digital Product in implementing the web roadmap.
Coordinate execution across cross-functional teams to deliver web initiatives on time and within scope.
Manage day-to-day project work including website updates, CMS changes, listing management, and feature releases.
Support ongoing website optimization efforts including A/B testing, SEO, personalization, and UX improvements.
Help build and maintain program processes including intake, prioritization, timelines, and resource coordination.
Create visibility into project status for stakeholders at multiple levels.
Partner with the Director of Digital Product to explore and support implementation of AI agent solutions into web workflows. Bring curiosity and a practical mindset to new tools and approaches that can improve efficiency and the patient experience.
Partner with the Director of Digital Product to explore and support implementation of AI agent solutions into web workflows.
Coordinate with external agencies and vendors to support timely, high-quality delivery.
Hold partners to clear expectations and follow through on accountability.

5 to 7 years of experience in web program management, digital project management, or marketing operations in a fast-paced, cross-functional environment
Hands-on experience with CMS platforms such as WordPress, Unbounce, or Adobe Experience Manager, including direct page building and content editing, not just oversight
Working knowledge of HTML and CSS sufficient to communicate clearly with developers, flag issues, and manage QA
Familiarity with local listings and reputation management platforms such as BirdEye, Yext, or similar, including multi-location data management
Experience with A/B testing, SEO fundamentals, and conversion rate optimization
Proficiency in web analytics tools including GA4, with the ability to translate performance data into clear updates for non-technical stakeholders
Comfort with project management tools such as Smartsheet, Jira, Monday, etc. and the discipline to keep multiple workstreams organized and visible
Proven ability to manage vendor and agency relationships with clear expectations and consistent follow-through
Strong attention to detail, particularly in environments where operational accuracy across many locations matters
Excellent communication and stakeholder management skills across technical and non-technical teams
Experience in healthcare, retail, multi-unit consumer services, or similarly complex operational environments a plus

This listing is sourced directly from Sono Bello's careers page and normalized into a canonical job model.