Eversource

Eversource

Supervisor, System Operations Center (Rotating Shifts

East Springfield, MA · Contract

No sponsorship$131k-$146kDetected 5 days ago
Outbound SalesExcelCustomer SupportCommunicationCollaborationMentoringOrganizational SkillsMicrosoft Office

About the role

  • Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).
  • Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
  • Assesses and improves team and employee performance through coaching and on-the-job training.

Responsibilities

  • This position supervises control center staff who maintain systems integrity and initiate corrective action, prioritize and expedite network operations and repairs, prepare electrical system clearances and accurately maintain records, and ensures that work is conducted in a safe manner in accordance with policies, work methods, standards, switching and tagging and operating procedures.
  • Build trusting relationships
  • Manage and develop people

Requirements

  • Ability to use PC desktop applications (e.g. Microsoft Word and Excel).
  • Working knowledge of labor contracts.
  • Bachelor's Degree in engineering, business administration, related discipline or equivalent experience.
  • Successful candidates will be required to pass pre-employment assessments.
  • Initiates appropriate disciplinary action when required.
  • Technical Knowledge/Skill:
  • Knowledge of utility Transmission and Distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
  • Planning and organizational skills, project and schedule management skills including computerized trouble, work and materials management and scheduling tools.
  • Education:
  • Experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers and change management to improve service/performance.
  • Licenses & Certifications:
  • Working Conditions:

Nice to have

  • Five (5) or more years of related experience is required.
  • Previous experience is a supervisory role preferred.

Compensation

  • $130,990.00-$145,540.00
  • Salary is commensurate with your experience.
  • The annual salary range for this position is:

Benefits

  • Eversource offers a competitive total rewards program.
  • Check out our careers site for an overview of our benefits programs.

Company info

  • Responding to emergency situations to meet customers' needs is part of every employee's role.
  • If employed, you will be given an Emergency Restoration assignment.
  • This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Equal opportunity

  • Eversource Energy is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
  • VEVRRA Federal Contractor
  • EEO Statement:

Visa & Work Authorization

  • Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).
  • Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
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This listing is sourced directly from Eversource's careers page and normalized into a canonical job model.