AxisCare
Training Content Developer
Waco, Texas, United States
Sponsorship not specifiedDetected 21 days ago
CRMOnboardingCustomer SuccessResearchCommunicationCollaboration
About the role
- You will play a key role in scaling customer education through interactive e-learning, videos, guides, and other digital learning assets.
- Ensure learning content aligns with company culture, product capabilities, and business goals.
- Gather knowledge from internal experts and transform it into structured, scalable learning programs.
Responsibilities
- Content Development & Instructional Design
- Partner with Product, Customer Success, Support, Sales, and other SMEs to translate complex information into learner-friendly formats.
- Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more.
Requirements
- Manual dexterity required to use desktop computer and peripherals
Nice to have
- Training Content Developer
- Reports To - Director of Customer Onboarding
- Cross-Functional Collaboration
- LMS & Knowledge Management
- Continuous Improvement
- Content Curation
Compensation
- Compensation and Benefits:
Benefits
- Competitive salary and comprehensive benefits package.
- Health, dental, and vision insurance.
- Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.
- Design, develop, and maintain engaging and accessible learning content, including e-learning modules, guides, toolkits, videos, job aids, and knowledge resources.
- Create digital learning experiences using tools such as Camtasia, Snagit, Chameleon Creator, Gainsight, and similar platforms.
- Customer Education Programs
- Support and continuously improve customer onboarding programs and role-based learning paths.
- Contribute to the design and delivery of blended learning experiences, including self-paced learning and live virtual sessions.
- Flexible work arrangements, including remote work options.
Company info
- 401(k) plan with company matching.
- Company will provide laptop and other needed computer equipment.
- We are an Equal Opportunity Employer and comply with ADA regulations as applicable.
- Ensure content is organized, accessible, and easy for customers to navigate.
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This listing is sourced directly from AxisCare's careers page and normalized into a canonical job model.