Aspen Skiing Company
Concierge - Limelight Ketchum
Ketchum, ID, United States · Part-time
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About the role
- The Concierge welcome and register guests, present statements, check credit and collect payment.
- This position reports to the Guest Services Manager.
Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job description is designed to indicate the general nature and level of work.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
Requirements
- The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings.
- 1 year of concierge or customer service experience required
- Intimate knowledge of local mountain, town activities and events in the area
- Knowledge of customer preferences and how to meet or exceed them
- Familiarity with hotel fire and safety procedures
- Ability to act professional in a fast-paced environment
- Ability to work effectively in team settings, contributing positively to group dynamics
- It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nice to have
- High School Diploma or GED required, bachelor's degree preferred
Skills
- Recommend and book activities for guest's ability/skill level and interest
- Knowledge, Skills & Abilities
- Excellent verbal and written communication skills to interact professionally with guests, vendors and other staff members
- Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- Other company perks
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
- equal opportunity employer (Minority/Female/Disabled/Veteran).
This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.