Encova

Collaboration Administrator

Charleston, WV

Sponsorship not specified$55k-$88kDetected 11 days ago

NegotiationRecruitingCustomer SupportVoIPCommunicationCollaborationMicrosoft Teams

About the role

Pay Type: Salary The above represents the full salary range for this job requisition.
Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range.
Your recruiter can share more information about the specific salary range during the hiring process.

In this hybrid role based in Charleston, WV, your work will support our collaboration tools that keep our business connected.
Working alongside technology professionals, you'll develop valuable technical skills while contributing to projects that support associates across the organization.
Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
The End User Compute Collaboration Administrator provides support of the Workplace Services footprint within the Encova enterprise.
This is an entry level technical role, serving as an administrator to learn and support collaboration systems.
The Collaboration Administrator will support and maintain collaboration systems and solutions.
Responsible for basic technical support of teams/project.
Key to the success of this role is to learn from and support team members within the department, division, and company.
Learn and develop a technical aptitude for technology, as it related to collaboration environments
Learn and develop a technical understanding of virtualization and cloud-based collaboration technologies

3 years of IT experience preferred
Associates degree with a major in computer information systems or engineering preferred or equivalent work experience.
General understanding in deployment and implementation project teams procedures
Highly motivated and ambitious, excellent communication skills, creative & critical thinker.
General understanding of designing, testing, and deploying enterprise applications for production and other environments.
Basic understanding of collaboration products, Microsoft Teams, Genesys and WebRTC
Effective customer service skills, including active listening, conflict resolution, decision making, and negotiation
Effective verbal, phone, written, and interpersonal communication skills
Quick to adapt and eager to learn
Ability to work overtime as needed
Basic technical, analytical, and troubleshooting skills
Industry and vendor certifications a plus

The above represents the full salary range for this job requisition.
Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range.
Your recruiter can share more information about the specific salary range during the hiring process.

The salary range for this job posting is $55,132.00 - $88,210.00 annually + bonus + benefits.

This listing is sourced directly from Encova's careers page and normalized into a canonical job model.