Spring Health

Director, Business Operations & Strategy

New York, New York, United States · Director · Full-time

Sponsorship not specified$177k-$222kDetected 119 days ago

SpringResearchLeadershipCommunicationCritical ThinkingMentoring

About the role

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
Reporting to the VP, Chief of Staff, this role will be responsible for strategically tackling the highest leverage business problems at any time.
This is a full-time position based in NYC.

Identify and integrate AI and automated workflows into core business processes to drive exponential gains in efficiency and team output.
Design and drive organizational structures and tools that optimize resource allocation-people, technology, and capital-ensuring the company scales without friction.
Maintain a pulse on external trends, AI advancements, and industry benchmarking to implement "future-proof" business practices.
Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results.
Grit and Resilience: Maintain strength, command, and optimism in the face of competing priorities and people challenges to get the job done.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
This function ensures the company delivers on organizational objectives in not only an efficient manner but with breakthrough results.

Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights.

7 years experience, with experience in consulting, investment banking, or corporate strategy required
top tier consulting firm experience strongly preferred.
2 years of operating experience at hypergrowth start-up.
BA or BS degree, MBA a plus

The target base salary range for this position is $177,200 - $221,500 and is part of a competitive total rewards package including equity and benefits.
We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
$200 per year donation matching to support your favorite causes.

Health, Dental, Vision benefits start on your first day at Spring.
You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Up to $1,000 Professional Development Reimbursement a year.
Our mission: e liminating every barrier to mental health.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

e liminating every barrier to mental health.
With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
Occasional travel may be required for team events or meetings.
The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required.

This listing is sourced directly from Spring Health's careers page and normalized into a canonical job model.