mosaicbc

mosaicbc

2SLGBTQ+ Support Worker, I Belong Program (Until March 31, 2028) - Full Time - Vancouver

Vancouver, British Columbia · Full-time

Sponsorship not specified$100k-$999kDetected 5 days ago
CommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

  • WHY YOU SHOULD WORK WITH US: MOSAIC is one of Canada's largest settlement non-profit organizations.
  • Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC.
  • We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals.

Responsibilities

  • Organize and deliver 2SLGBTQ+ group sessions
  • Organize language support for clients as needed
  • Performs outreach to clients with multiple and persistent barriers
  • Develop, revise, and support client action plans that set goals to achieve during the service period
  • Contribute to the development of program planning, facilitation of group work (workshops, field trips, events and social/emotional support groups for clients)
  • Work with MOSAIC staff across programs to refer 2SLGBTQ+ newcomers to support groups and other program activities
  • With the program manager, develop outreach/plan strategy to proactively deliver services to 2SLGBTQ+ newcomers and represent MOSAIC in the community to advocate for 2SLGBTQ+ needs
  • In conjunction with manager organize partner/community events to increase referral pathways for clients, build partnerships and highlight the program
  • Support manager to Create awareness among 2SLGBTQ+ community, immigrant community, the public, and settlement service providers on specific issues faced by isolated immigrant newcomers due to their gender identities/sexual orientations; addresses cultural sensitivity, marginalization, racism, homophobia, and transphobia
  • In collaboration with the volunteer team, administer and support volunteers in support of group activities if necessary

Requirements

  • Bachelor's Degree in a related field, certificate or diploma or course work in related fields, or a combination of training and experience in an area related to the program, project, or service.
  • At least 2 years of program coordination and program delivery in a settlement or social service field
  • extensive experience in case management, facilitation, training, and public speaking
  • experience with vulnerable 2SLGBTQ+ newcomers, and experience working with those from diverse cultural backgrounds.
  • the ability to speak other languages is an asset
  • Current, satisfactory Criminal Record Check required
  • The successful candidate must be able to commute to the Boundary office location on 5575 Boundary Rd, Vancouver.
  • Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status.
  • Therefore, until further notice, employees are no longer required to provide a proof of vaccination.
  • Knowledge of programs, service linking techniques, immigrant and refugee settlement issues and needs, availability of 2SLGBTQ+ service provision in the Lower Mainland, project coordination and community development practices
  • Lived personal experience is an asset.
  • English communication skills; the ability to speak other languages is an asset
  • Cultural awareness, able to work with diverse groups
  • Counselling skills, able to set professional boundaries with clients
  • Project coordination skills
  • Organized, able to set priorities and meet deadlines and targets
  • MS Office suite, publish software, database(s)
  • Able to work independently and with a team
  • Facilitation and training skills

Skills

  • Determine client eligibility
  • Conducts comprehensive needs/strengths assessment for each client
  • Assist clients to achieve their action plan
  • Provide continuous case monitoring and follow up and prepare clients exiting the program
  • Administration, database management
  • Collect statistical information and assist in preparation of reports to meet funder requirements
  • Regularly inform manager on the achievement of contractual outcomes and targets
  • Publicize MOSAIC's programs/services to 2SLGBTQ+ newcomers and regional/community stakeholders
  • Represent MOSAIC on the interests of 2SLGBTQ newcomers in community forums and consultations as requested by the Manager
  • Community/ Stakeholder Relations
  • Participate in partnership, departmental, all-staff, and relevant community meetings, in- service training, and other training
  • Other duties, as assigned by the manager

Compensation

  • $28.58 - $31.03 per hour
  • Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment.
  • As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

Benefits

  • A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

Company info

  • We are committed to creating a safe and healthy working environment for our employees.

Equal opportunity

  • MOSAIC is an equal opportunity employer.

Visa & Work Authorization

  • Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status
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This listing is sourced directly from mosaicbc's careers page and normalized into a canonical job model.