Customers Bank

Workday HR Data Analytics & Reporting Specialist

New York, NY, USA

Work authorization required$125k-$150kDetected 91 days ago

PythonReactSQLData AnalysisData VisualizationProject ManagementJiraExcelAuditingRecruitingHRHRISCommunicationCollaborationProblem Solving

About the role

Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors.
By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Salary range: An annual salary range of $125,000-$150,000 is what we expect to pay for this position, based on overall skills, location and experience.

This role is responsible for collecting, managing, analyzing, and reporting on HR data to support data-driven decision-making, to improve efficiency.
Collaborates with the team to analyze metrics and provide informed recommendations for action.
Design, develop, and maintain HR dashboards and reports (e.g., headcount, turnover, DEI, time to fill, performance metrics).
Generate reports with data to analyze workforce trends and provide actionable insights to HR leaders and business partners.
Create custom reports for ad hoc requests and recurring cycles (e.g., compliance, audits, board reporting).
Manage reporting calendar to ensure timely delivery of key HR metrics and compliance reports.
Support data submission requirements for internal and external audits, surveys, and benchmarking studies.
Operational Support:
Maintain personnel files and digital records in accordance with internal policies and compliance standards.
Collaborate with HR team members to support day-to-day operations and drive process consistency across the function.

Strong knowledge of data privacy laws and the handling of confidential information.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
The ideal candidate will possess strong technical skills, business acumen, and experience in HR systems (Workday HCM and Reporting are required), reporting tools, and data governance, with a passion for operational excellence and continuous improvement.

Track and follow up on deliverables, timelines, and resource plans in coordination with HR and cross-functional teams.
Track and communicate project status to stakeholders, ensuring risks and issues are identified and mitigated.
Bachelor's degree in Human Resources, Business Administration, Data Analytics, or related field required.
5-8 years of experience in HR analytics, reporting, or HR operations roles.
Financial industry experience a plus.
Experience managing HR projects or cross-functional initiatives is highly desirable.
Strong data skills with tools such as Excel (advanced), Power BI, Tableau, or similar.
Experience with SQL, Python, or other scripting tools for data extraction is a plus.

An annual salary range of $125,000-$150,000 is what we expect to pay for this position, based on overall skills, location and experience.

Our vision, mission, and values guide us along our path to achieve excellence.
We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.

We are seeking a detail-oriented and analytical HR Data, Reporting & Analytics Specialist to join our team.
They define who we are as an organization and as individuals.
Everyone is encouraged to have personal development plans.
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

This listing is sourced directly from Customers Bank's careers page and normalized into a canonical job model.