GEICO
Senior Associate Relations Investigator
Richardson, TX, USA · Senior
Sponsorship not specifiedDetected 12 hours ago
Process ImprovementHREmployee RelationsHRISLeadershipMentoring
About the role
- The Senior Associate Relations Investigator serves as a neutral fact-finder responsible for conducting workplace investigations involving allegations of misconduct, policy violations, workplace concerns, and other employment-related matters.
- The role contributes valuable insights from investigation outcomes to help identify recurring concerns, emerging trends, and opportunities to strengthen the associate experience and reduce organizational risk.
Responsibilities
- Manage investigation caseloads while maintaining timeliness, quality, and consistency standards.
- Develop investigation plans, identify relevant witnesses, gather evidence, and conduct interviews.
- Prepare comprehensive investigation reports that clearly document findings, rationale, risk considerations, and recommended next steps.
- Risk Assessment & Decision Support
- Partner with Associate Relations leadership, Legal, Compliance, and HR Business Partners on complex and high-risk matters.
- Consult with leaders, HR partners, and Associate Relations Advisors on investigation intake, scope, and resolution approaches.
- Support leaders in understanding investigation outcomes and associated risk considerations.
- Maintain strong collaborative relationships across internal stakeholder groups.
- Maintain accurate and complete investigation records and case documentation.
- Support audits, reviews, and quality assurance activities related to investigations.
Requirements
- 5+ years of Employee Relations, Associate Relations, HR, Compliance, Legal, or workplace investigations experience.
- 3+ years of conducting complex workplace investigations.
- Demonstrated expertise in interviewing techniques, evidence assessment, and report writing.
- Strong knowledge of employment laws and employee relations practices.
- Experience managing sensitive and high-risk matters involving multiple stakeholders.
- Bachelor's degree in Human Resources, Business, Psychology, Criminal Justice, or a related field preferred.
- Experience with HR case management systems and HRIS platforms preferred.
- The GEICO Pledge:
- Great Company: Protecting customers through life's twists and turns with innovation and integrity.
- Great Careers: Personalized development programs, mentorship, and certification assistance.
- Great Culture: Inclusive and collaborative culture rooted in shared success.
- Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
- The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
- GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Nice to have
- Conduct end-to-end investigations involving allegations of misconduct, harassment, discrimination, retaliation, ethics concerns, workplace violence, policy violations, and other employee relations matters.
- Analyze documentation, electronic records, and other evidence to determine facts and assess credibility.
- Ensure investigations are conducted in a fair, objective, confidential, and defensible manner.
- Identify potential legal, compliance, reputational, and employee relations risks.
- Provide objective recommendations based on investigative findings and policy application.
- Escalate matters appropriately based on defined governance and risk frameworks.
- Serve as a trusted subject matter resource regarding investigative processes and best practices.
- Ensure compliance with documentation standards, record retention requirements, and governance expectations.
Benefits
- Competitive pay, benefits, and flexibility to support your well-being and future.
Company info
- Protecting customers through life's twists and turns with innovation and integrity.
- The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.
- GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
- GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.
- This applies to all applicants and associates.
- GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.
- We do not condone or tolerate an atmosphere of intimidation or harassment.
- We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
- Why Join GEICO?
- At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
- Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most.
This listing is sourced directly from GEICO's careers page and normalized into a canonical job model.