Foresters Financial
Certificate Change Administrator
Toronto · Full-time
Sponsorship not specified$40k-$55kDetected 28 days ago
CRMProcess ImprovementRecruitingCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office
About the role
- Display high energy, passion and a positive attitude.
- Salary Range: $40,000.00 - $55,000.00 The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
- In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Responsibilities
- Demonstrate leadership, model customer service values and drive quality and process optimization while supporting the organization's key priorities.
- Demonstrate ability to prioritize own work, work effectively under pressure and time constraints (weekly, monthly and year-end deadlines) while delivering quality service.
- Manage, organize and update relevant data information into the respective administration system
- Outstanding organizational skills in order to compile and organize large volumes of documents
Requirements
- Knowledge of insurance products and regulatory requirements is an asset
- Knowledge of MS Office, in-house developed Microsoft Access applications, WMA, CRM, Ezbiz & FileNexus
- Ability to adhere to established Service Level Agreements with the other departments
- Ability to balance high productivity with superior quality, while managing daily workflow to meet deadlines
- Ability to multi-task and re-prioritize workload as required, while working in a fast paced and ever-changing environment
- Demonstrate ability to take ownership of any errors to ensure resolution
- Must be able to work independently, with little supervision in a team environment
- Self-directed and ability to work autonomously with little supervision, including the ability to make responsible decisions within parameters provided by Manager
- Ability to meet tight deadlines in a fast-paced environment while maintaining a keen attention to detail
- Ability to work under pressure and demonstrated ability to multi-task with the flexibility to respond to constantly changing needs.
Compensation
- $40,000.00 - $55,000.00
- The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
- In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Benefits
- Full benefits package and pension with company match
- Vacation time and bonus structure
- Be flexible, personally embrace change and commit to continuous learning.
- Assist other team members as required during vacation, absences, and peak workload periods
- Education (minimum required): Post Secondary Education (asset)
- We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Company info
- Continuously learn about customers, their priorities and their expectations
Equal opportunity
- Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
- Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.
- Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
- Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.
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This listing is sourced directly from Foresters Financial's careers page and normalized into a canonical job model.