Foresters Financial

Foresters Financial

Certificate Change Administrator

Toronto · Full-time

Sponsorship not specified$40k-$55kDetected 28 days ago
CRMProcess ImprovementRecruitingCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Display high energy, passion and a positive attitude.
  • Salary Range: $40,000.00 - $55,000.00 The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
  • In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Responsibilities

  • Demonstrate leadership, model customer service values and drive quality and process optimization while supporting the organization's key priorities.
  • Demonstrate ability to prioritize own work, work effectively under pressure and time constraints (weekly, monthly and year-end deadlines) while delivering quality service.
  • Manage, organize and update relevant data information into the respective administration system
  • Outstanding organizational skills in order to compile and organize large volumes of documents

Requirements

  • Knowledge of insurance products and regulatory requirements is an asset
  • Knowledge of MS Office, in-house developed Microsoft Access applications, WMA, CRM, Ezbiz & FileNexus
  • Ability to adhere to established Service Level Agreements with the other departments
  • Ability to balance high productivity with superior quality, while managing daily workflow to meet deadlines
  • Ability to multi-task and re-prioritize workload as required, while working in a fast paced and ever-changing environment
  • Demonstrate ability to take ownership of any errors to ensure resolution
  • Must be able to work independently, with little supervision in a team environment
  • Self-directed and ability to work autonomously with little supervision, including the ability to make responsible decisions within parameters provided by Manager
  • Ability to meet tight deadlines in a fast-paced environment while maintaining a keen attention to detail
  • Ability to work under pressure and demonstrated ability to multi-task with the flexibility to respond to constantly changing needs.

Compensation

  • $40,000.00 - $55,000.00
  • The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
  • In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Benefits

  • Full benefits package and pension with company match
  • Vacation time and bonus structure
  • Be flexible, personally embrace change and commit to continuous learning.
  • Assist other team members as required during vacation, absences, and peak workload periods
  • Education (minimum required): Post Secondary Education (asset)
  • We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Company info

  • Continuously learn about customers, their priorities and their expectations

Equal opportunity

  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
  • Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.
  • Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.

This listing is sourced directly from Foresters Financial's careers page and normalized into a canonical job model.