For nearly 160 years, PNC

For nearly 160 years, PNC

Lead Teller

TX - Houston (77065) · Part-time

No sponsorship$15k-$25kDetected 2 days ago
Performance ManagementHRISCustomer SupportCommunicationProblem SolvingMentoring

About the role

  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
  • We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
  • PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive.

Responsibilities

  • As a Lead Teller within PNC's retail organization, you will be based in Houston, TX. *Bilingual Spanish Preferred.
  • Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
  • Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes.
  • Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Compensation

  • $15k-$25k

Benefits

  • Job Description Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Company info

  • We are all united in delivering the best experience for our customers.
  • Educates customers on alternatives available for their financial interactions.
  • Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

Visa & Work Authorization

  • PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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