Penumbra

Penumbra

Senior Business Systems Analyst, CRM

Alameda, CA · Senior

Sponsorship not specified$132k-$200kDetected 110 days ago
SQLData VisualizationAgileJiraStakeholder ManagementSalesforceMarketoCRMSalesExcelSAPERPInventory ManagementIntellectual PropertyCustomer SupportManual TestingMedical DevicesLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • As a Senior Business Systems Analyst, CRM at Penumbra, you will play a critical role in determining the company's long term goals.
  • This role should bring strong user experience thinking to simplify workflows, improve screens and page layouts, reduce friction, and make systems more intuitive and efficient.

Requirements

  • Willingness and ability to work on site.

Nice to have

  • Act as a liaison between business stakeholders, technical teams, integration teams, and vendors to ensure requirements are clearly understood and translated into practical solutions.
  • Break down initiatives into epics, features, and user stories in Jira or similar tools, and work closely with technical teams to clarify scope, dependencies, assumptions, and delivery needs.
  • Facilitate workshops and working sessions with business and IT teams
  • Work with business users and project teams to define test strategies, test scenarios, and acceptance criteria
  • Evaluate issues, constraints, and tradeoffs between business needs and technical feasibility
  • Serve as a key point of contact for day-to-day operation, enhancement planning, and issue resolution for assigned Go-to-Market platforms, including Salesforce and related commercial applications.
  • Strong experience as a Business Systems Analyst supporting Salesforce-based CRM platforms in commercial or customer-facing environments.
  • Strong working knowledge of Salesforce Sales Cloud and familiarity with Marketing Cloud and/or Life Sciences Cloud.

Compensation

  • $132,000 - $200,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable.
  • Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Benefits

  • A collaborative teamwork environment where learning is constant, and performance is rewarded.
  • Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.
  • Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need.

Equal opportunity

  • For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

This listing is sourced directly from Penumbra's careers page and normalized into a canonical job model.