Penumbra
Senior Business Systems Analyst, CRM
Alameda, CA · Senior
Sponsorship not specified$132k-$200kDetected 110 days ago
SQLData VisualizationAgileJiraStakeholder ManagementSalesforceMarketoCRMSalesExcelSAPERPInventory ManagementIntellectual PropertyCustomer SupportManual TestingMedical DevicesLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- As a Senior Business Systems Analyst, CRM at Penumbra, you will play a critical role in determining the company's long term goals.
- This role should bring strong user experience thinking to simplify workflows, improve screens and page layouts, reduce friction, and make systems more intuitive and efficient.
Requirements
- Willingness and ability to work on site.
Nice to have
- Act as a liaison between business stakeholders, technical teams, integration teams, and vendors to ensure requirements are clearly understood and translated into practical solutions.
- Break down initiatives into epics, features, and user stories in Jira or similar tools, and work closely with technical teams to clarify scope, dependencies, assumptions, and delivery needs.
- Facilitate workshops and working sessions with business and IT teams
- Work with business users and project teams to define test strategies, test scenarios, and acceptance criteria
- Evaluate issues, constraints, and tradeoffs between business needs and technical feasibility
- Serve as a key point of contact for day-to-day operation, enhancement planning, and issue resolution for assigned Go-to-Market platforms, including Salesforce and related commercial applications.
- Strong experience as a Business Systems Analyst supporting Salesforce-based CRM platforms in commercial or customer-facing environments.
- Strong working knowledge of Salesforce Sales Cloud and familiarity with Marketing Cloud and/or Life Sciences Cloud.
Compensation
- $132,000 - $200,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable.
- Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Benefits
- A collaborative teamwork environment where learning is constant, and performance is rewarded.
- Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.
- Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need.
Equal opportunity
- For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.
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This listing is sourced directly from Penumbra's careers page and normalized into a canonical job model.