Jobber
Partner Manager, Channel Partnerships (Success)
Toronto
Sponsorship not specifiedDetected 111 days ago
Account ManagementBusiness DevelopmentLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- This role also requires a highly goal-oriented individual with experience managing and growing partnerships.
- Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
- Analyze market, industry, and competitive trends to inform partnership strategy and identify new opportunities for growth
Responsibilities
- We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect.
- You will collaborate with sales & success, marketing, product and engineering teams to ensure our partners are getting the best possible experience and opportunity to grow with Jobber.
- Own and drive alignment with the Director, Partnerships on customer goals, training focus, and success metrics, ensuring clarity on outcomes and proactively identifying gaps or risks
- Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint.
- The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop.
- To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
- We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team.
- Identify and lead partner expansion opportunities through insight-driven joint business plans, including new markets/geographies, upsell and cross-sell strategies
- Design and lead execution of tailored onboarding strategies in partnership with CSMs, aligning to partner org structures and long-term success outcomes
- Lead cross-functional reviews with Sales and other teams to identify expansion, referral opportunities, and systemic customer pain points, and drive aligned action plans
Requirements
- Proven years experience in a partnership/business development/account management role
- You are most comfortable in work environments which are outcome-oriented and merit-based.
- You know how to multitask with the best of them and can balance multiple projects at once.
- Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently
Compensation
- At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth.
- This role has a minimum Total Target Commission (TTC) of $109,976, a midpoint of $129,328, and a maximum salary of $148,798, designed to show the progression from learning the ropes to truly excelling.
- This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly.
- We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary.
- This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
- Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind.
Benefits
- Own partner health and performance by monitoring key product metrics, proactively identifying risks, and driving action plans to improve retention and engagement
Company info
- Job by job, we're transforming the way service is delivered.
- Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid!
- We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
- Jobber exists to help make these small businesses successful, and when they're successful we all win!
- The Partnerships team works with businesses from industry-leading companies to freelancers to bring new users to Jobber or build product experiences for our mutual users.
- We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller program partners.
- Reporting to the Manager, Channel Partnerships, we are looking for a Partner Manager who will be responsible for everything that happens post contract execution to ensure our partners have the best Jobber experience possible.
- We're looking for a Partner Manager, Channel Partnerships (Success) to be part of our Sales department.
- With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience.
- Running a small business today isn't like it used to be-the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.
- Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more.
- With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011-but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.
Equal opportunity
- We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
This listing is sourced directly from Jobber's careers page and normalized into a canonical job model.