hssv

Behavior and Training Program Manager

Milpitas, California

Sponsorship not specified$50k-$75kDetected 16 days ago

CommunicationCollaboration

About the role

This includes leading behavior-focused training initiatives for staff, volunteers, and adopters to ensure consistent, compassionate animal care grounded in HSSV's commitment to positive reinforcement and fear-free animal handling.
A key focus includes overseeing the evaluation of shelter animals and making informed recommendations for placement, foster, or behavioral euthanasia when appropriate.

P artner closely with the Director to d rive department strategic planning and with the Behavior Team to deliver on outcomes for behavior and training programs.
Collaborate across teams to monitor shelter animals, ensure staff and volunteers follow behavior and training plans, and optimize processes for efficient operations.
Support the Adoptions, Owner Surrender, and Foster programs to help animals find homes or stay in the homes they are in.
Develop, implement, and continually evaluate the most effective ways to identify and report on animal behavior.
Partner with the Volunteer Department to ensure volunteer recruitment needs are met, oversee volunteers assigned to the department, and d evelop and deliver training for new volunteers in all areas/levels of animal socialization.
Manage the training program and ensure that instructors and classes meet strategic goals for keeping pets in their home and setting adopters up for success.
Create, proofread, edit, and update behavior resources with support from the Behavior T eam.

Knowledge and strong commitment to using positive reinforcement and fear-free animal handling methods.
Outstanding interpersonal, written, and verbal communication skills with internal and external audiences and ability to influence outcomes with stakeholders.
Self-motivated with demonstrated ability to work well without close supervisio n and to make independent decisions.
Experience with the use of spreadsheets, word processing, databases, and communication systems such as ShelterBuddy, Zoho Desk, etc.
Ability to lift and carry weights of up to 50-75lbs. from floor to waist level.
Ability to kneel on the floor, bend at the waist, reach forward and rotate the upper body.

managin g volunteers and shelter experience a plus.
Must have animal behavior experience preferably in a program management role with a broad understanding of animal welfare related operations, programs, and policies

Our best work is achieved by leveraging each other's strengths and creating opportunities for professional growth.
Ensure staff are trained to properly assess and report behavior observations supported by the creation of SOPs and workflows.
Leverage metrics to analyze program outcomes and ensure the successful delivery of behavior and training programs.
Maintain behavior related equipment and supply inventory.
Represent HSSV at industry events, including participation in presentations.
Other job duties may be assigned as needed.

This listing is sourced directly from hssv's careers page and normalized into a canonical job model.