Key
Home Lending Center Loan Officer
Cincinnati, OH
Sponsorship not specifiedDetected 2 days ago
Outbound SalesCustomer SupportLeadershipCommunicationUnderwriting
About the role
- The Home Lending Center (HLC) Loan Officer (LO) assists clients with the origination of residential mortgage loans, offering analysis and advice on home lending solutions that align with clients' financial goals.
- The HLC LO is expected to meet or exceed sales goals while maintaining high standards of client satisfaction and loan quality.
Responsibilities
- Prospect and develop new client relationships and loan originations through internal referrals and external centers of influence.
- Maintain high standards of client satisfaction and loan quality, ensuring efficient use of sales/originator systems and workflows.
Requirements
- Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
Nice to have
- Originate and process targeted number of family residential real estate mortgage transactions in line with Home Lending guidelines.
- Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions
- Gather necessary documentation at loan registration and serve as the primary client contact throughout the loan process.
- Stay informed on real estate market trends and mortgage industry developments.
- duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Bachelor's Degree Business related field or equivalent experience (preferred)
- 1+ years Mortgage sales (required)
- 1+ years Mortgage processing experience (preferred)
Skills
- Excellent written and verbal communication
- Strong customer service orientation
- Ability to prioritize and manage multiple tasks
- Proficiency in outbound calling
- Proficiency in sales/originator systems and workflow management
- Knowledge of the full mortgage lifecycle, including application intake, underwriting, processing, closing, and post-closing procedures.
- Understanding of Fannie Mae guidelines and processes, including loan delivery, eligibility standards, and secondary market practices.
- Core Competencies
- All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
- General Office
Benefits
- Please click here for a list of benefits for which this position is eligible.
- Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Equal opportunity
- Job Posting Expiration Date: 10/01/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.
This listing is sourced directly from Key's careers page and normalized into a canonical job model.