Natera
Mobile Patient Services Specialist Lead - San Antonio, TX
San Antonio, TX · Senior
Sponsorship not specifiedDetected 6 days ago
Supply ChainEHR/EMRPatient CareLeadershipCommunicationCollaborationProblem SolvingMentoring
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 88%
Of 17 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 497 days.96% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This role focuses on supporting daily team management, operational efficiency, and compliance.
- Assist with the coordination and execution of audits as indicated
- Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs; specifically, but not limited to, the MPX platform.
Responsibilities
- The Lead will support seamless collaboration between field teams, patients, and operational departments.
- Quality Assurance & Audit Support
- Provide daily support to the Phlebotomy Solutions team.
- Supervise, mentor, and develop a team of phlebotomists across designated
- Ensure all team members maintain compliance with specimen handling protocols and EMR documentation..
- Partner with Field Sales, Clinical Operations, and Compliance to resolve issues and ensure cohesive patient support.
- Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
Requirements
- Certifications: Phlebotomy Certificate required as per state regulations.
- Knowledge, Skills, and Abilities
- High proficiency in problem-solving, conflict resolution, and time management.
- Familiarity with clinical compliance standards
- Patient Service Center based setting with required travel (up to 50%) for audits, site visits, and team support.
- Education: High school diploma or GED required.
- Strong leadership and mentorship capabilities.
- Ability to manage and prioritize tasks in a dynamic environment.
- Excellent verbal and written communication skills.
- Work Environment & Physical Requirements
- Must follow clinical safety standards and wear appropriate attire, including scrubs, when on-site.
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
- Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
- Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
Company info
- Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
- We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives.
Equal opportunity
- Equal Opportunity Employer.
This listing is sourced directly from Natera's careers page and normalized into a canonical job model.