Ameriprise Financial

Ameriprise Financial

Senior Manager - UX Research

Minneapolis, Minnesota · Senior · Part-time

No sponsorship$122k-$168kDetected 108 days ago
Data AnalysisA/B TestingFigmaAdobe Creative SuiteUX ResearchUX DesignProject ManagementBrand StrategyExcelResearchCommunicationCollaborationPublic SpeakingMicrosoft Office

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odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 13 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 42%

Of 12 labor certifications old enough to have been used, 7 expired without the employer filing the next step. Median time from filing to decision: 480 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Ameriprise Financial is looking to add a Senior Manager - UX Research to the team!
  • Apply human-centered, qualitative, and quantitative research methodologies to gather insights from end-users that inform digital product and experience strategies and adoption optimization throughout the product development life cycle.

Responsibilities

  • Lead the end-to-end research process on behalf of cross-functional teams and business stakeholders in support of ongoing experience strategies and roadmaps.
  • Identify, lead, and delegate qualitative and quantitative user research projects by managing and executing the most strategic parts of the research process from scoping, planning, recruiting, and execution to analysis and delivery of results for projects occurring throughout the digital product development life cycle.
  • Act as a leader in usability and end-user advocacy, providing feedback on design concepts, discovery roadmaps, or measurement strategies monitoring digital experiences.
  • Analyze results and deliver research findings to senior stakeholders utilizing powerful storytelling to convey actionable research insights influencing strategic business directives.
  • Guide the collaboration with Product, UX design, UX content, UX strategy, and technology partners to create and refine experience artifacts such as journey maps, jobs-to-be-done analyses, service blueprints, user flows, and information architecture models based on insights captured through research and workshops with subject-matter experts and end users.
  • Effectively manage the User Research team including capacity and operations ensuring knowledge sharing and cross-training of team members to effectively support the business and execute on all research deliverables.

Requirements

  • Bachelor's Degree or equivalent
  • 7+ years of broad experience with highly complex web sites and software applications from a user-centered standpoint.
  • Experience being a direct or indirect leader and mentor to UX professionals.
  • Experience conducting end to end qualitative or quantitative research across mobile and desktop platforms.
  • Strong written and verbal communications skills, including the ability to clearly articulate research results and findings into powerful presentations utilizing storytelling.
  • Experience working with industry standard research and data analysis tools (e.g. Qualtrics, UserTesting or similar, Glassbox or similar, Adobe Target or similar.)

Nice to have

  • Experience with user centered principles and techniques including design sprints, co-creation methods, behavioral design and research, service design and research.
  • Experience working with industry standard visualization and presentation tools (e.g. Adobe Creative Suite, Figma, PowerPoint, Excel, etc.)
  • Proficiency in statistical analyses (hypothesis testing, t-test, ANOVA, chi-square, correlation, regression) and how to communicate significant findings, effect sizes, coefficients.
  • Fundamental understanding of project management and business process management concepts.
  • Knowledge of agile project processes, and ability to work alongside and within those processes.
  • Ability to review secondary research, competitive insights, or external evaluations to influence research planning and strategy.
  • Previous UX experience in financial services, financial technology solutions, and financial firm-to-client service models.
  • In-Office Collaboration

Compensation

  • The estimated base salary for this role is $122,400 -168,300/year.
  • We have a pay-for-performance compensation philosophy.
  • Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location.
  • In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.

Company info

  • About Our Company
  • We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
  • Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients.
  • We are a longstanding leader in financial planning and advice, a global asset manager and an insurer.
  • Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
  • Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Equal opportunity

  • Ameriprise Financial is an equal opportunity employer.
  • If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Visa & Work Authorization

  • Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

This listing is sourced directly from Ameriprise Financial's careers page and normalized into a canonical job model.