Alertus
Director of Account Management
Baltimore, MD · Director
No sponsorship$110k-$150kDetected 71 days ago
SalesforceCRMAccount ManagementLeadershipCommunicationMentoringPublic Speaking
About the role
- Our employees are integral to the company's success and impact countless people's lives, safety, and well-being.
- We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
- This is an office based role and requires reporting to our HQ in Baltimore daily.
Responsibilities
- Take a highly active, hands-on role by serving as the co-lead on approximately 5 strategic accounts per Account Manager to drive meaningful customer engagement and growth opportunities.
- Train and develop the Account Managers to provide a best in class customer experience.
- Drive the Account Management team to attain revenue targets.
- Identify and implement strategies for driving early renewals and maximizing expansion business within assigned customer accounts.
- Lead weekly meetings to ensure pipeline accuracy and forecast hygiene across the Account Management function.
- Collaborate cross-functionally with Sales Engineering, Sales Executives, and other departments within the pre- and post-sales ecosystem.
Requirements
- This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities.
Skills
- Proficiency with Salesforce CRM
- Strong written and verbal communication skills, including comfort engaging with C-level stakeholders.
- Exceptional attention to detail, particularly regarding CRM management and reporting.
- Ability to travel up to 40% of the time
- Alertus Technologies is an Equal Opportunity/Affirmative Action Employer.
Compensation
- $110k-$150k
Company info
- It's our mission and our passion.
- Manage personnel performance against set metrics, make recommendations for team reduction and new hiring efforts, ensuring all Account Managers are focused on creating solid relationships with their customers.
Equal opportunity
- All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from Alertus's careers page and normalized into a canonical job model.