Stripe

Technical Partner Manager

US-Atlanta; US-Chicago; US-Remote; CA-Toronto; CA-Remote · Full-time

Sponsorship not specified$135k-$202kDetected 15 hours ago

SQLData AnalysisProject ManagementAccount ManagementCommunicationCollaboration

About the role

The Global Partner Engineering and Operations (PE&O) team is part of Stripe's Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs.
Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners.
We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets.

Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.
Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
Regularly drive technical reviews to improve partner performance.
Willingness to travel as necessary to meet partner needs.

Bachelor's degree in Business Administration, Computer Science, or a related field.
Minimum of 6 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.
Experience with payment technologies and ecosystems
That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
We're looking for someone who meets the minimum requirements to be considered for the role.

Basic to intermediate proficiency in SQL and XML is preferred.
Ability to thrive in an unstructured, fast-moving environment.
While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office.

Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction.
Cross-Functional Collaboration: Work across multiple Stripe teams-including Engineering, Product, and Partner Development-to support and drive process enhancements and technical solutions that benefit partners.
The preferred qualifications are a bonus, not a requirement.

Stripe is a financial infrastructure platform for businesses.
Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About Stripe
We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe.
At Stripe, we're looking for people with passion, grit, and integrity.
Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns.
At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

This listing is sourced directly from Stripe's careers page and normalized into a canonical job model.