RZR Global Inc.

RZR Global Inc.

Head of Revenue Operations

San Francisco · Exec

Sponsorship not specifiedDetected 92 days ago
iOSAndroidData VisualizationJiraHubSpotSalesforceCRMPerformance MarketingForecastingProcess ImprovementLeadership

About the role

  • The Head of Revenue Operations is the primary architect of the global commercial engine.
  • As the organization targets a milestone of $xxxM in Gross Spend, this leader will transition the Go-to-Market (GTM) function from high-growth regional execution to a unified, enterprise-grade global system.
  • This role sits at the critical intersection of Sales, Client Success, Product and Marketing, ensuring that every stage of the customer journey-from initial prospecting to long-term expansion-is optimized for speed, retention, and predictability.

Responsibilities

  • Global Systems Design: Build and manage a global commercial operating system capable of supporting $xxxM+ in Gross Spend with predictable pacing across all regions.
  • Forecasting Accuracy: Own the global "Source of Truth" for all revenue data, maintaining a strict Revenue Intelligence: Define and track core growth KPIs, including Net New Acquisition, Tier 1 Concentration, and Product Penetration across key segments like CTV.
  • Strategic Marketing Partnership: Partner with the CMO to operationalize a regional marketing strategy that drives a xx ROI on monthly GTM investment.
  • Demand Generation Alignment: Align marketing spend to priority segments to ensure high-quality lead flow and increased pipeline velocity.
  • Advocacy Flywheel: Build the system to track and leverage customer references and case studies to accelerate Tier 1 deal cycles and drive market influence.
  • Retention Framework: Operationalize the Revenue Retention Framework to stabilize churn and drive significant Share-of-Wallet (SOW) growth per quarter.
  • Stack Optimization: Audit and optimize the GTM tech stack (CRM, Jira, BI tools) to ensure high ROI and a xx% reduction in manual reporting and administrative overhead.
  • Lifecycle Documentation: Document 100% of end-to-end customer lifecycles, eliminating friction in the transition from implementation to long-term account management.
  • Tiered Planning: Standardize a tiered account planning strategy to drive xx% SOW growth per quarter through automated tracking of Account Plans and QBRs.

Requirements

  • Required Skills / Experience
  • To double the business and scale globally, a centralized lead is required to build repeatable systems that transcend individual contributor efforts.

Skills

  • Tech Stack & Process Optimization
  • A builder who views revenue as a system to be engineered, not just a set of tools to be maintained.
  • This role is not merely about managing tools

Benefits

  • Direct partnership with the CRO and CEO to shape the company's long-term commercial roadmap and global vision.
  • You will move the company away from manual, individualized efforts toward a scalable commercial engine that supports a top-tier global vision.
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