AdventHealth
Consumer Access Specialist Overnights Nights Weekend Heart of Florida
ADVENTHEALTH HEART OF FLORIDA · Full-time
Sponsorship not specified$16k-$26kDetected 3 hours ago
ComplianceCustomer SupportHIPAAEHR/EMRCommunication
> stay_score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
- Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
Requirements
- $16.04 - $25.67 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
- AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
Nice to have
- Licenses and Certifications:
Skills
- Mature judgement in dealing with patients, physicians, and insurance representatives.
- Working knowledge of Microsoft programs and familiarity with database programs.
- Ability to adapt in ever-changing healthcare environment.
- Ability to follow complex instructions and procedures, with a close attention to detail.
- Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies.
- Knowledge of computer programs and electronic health record programs.
- Basic knowledge of medical terminology Exposure to insurance benefits; ability to decipher insurance benefit information.
- Bilingual - English/Spanish.
- Experience in Customer Service related field.
- Exceptional customer service skills.
- Advanced understanding of insurance knowledge and benefits.
- Advanced understanding of hospital electronic medical report (EMR) system.
Compensation
- Education: Associate [Preferred] High School Grad or Equiv [Required] Work Experience: 1+ customer service [Preferred] 1+ relevant healthcare [Preferred] 1+ revenue cycle [Preferred] Licenses and Certifications: Certified Healthcare Access
Benefits
- Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person
- As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.
Company info
- Our promise to you: Joining AdventHealth is about being part of something bigger.
- All while understanding that together we are even better.
Equal opportunity
- Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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This listing is sourced directly from AdventHealth's careers page and normalized into a canonical job model.