Coatesgroup

Client Engagement Manager

Chicago, IL

Sponsorship not specified$85k-$120kDetected 21 days ago

RESTAccount ManagementForecastingProcess ImprovementRecruitingCommunication

About the role

And while we've already done a lot of work we're proud of, we're just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections.
The role is vital to ensuring efforts are executed successfully while meeting quality, budget, and timeline goals.

Maintain and execute against appropriate project documentation, such as scope, goals, status updates, meeting minutes, plans (milestones, owners, timelines, risks, dependencies, mitigations), etc.
Monitoring Coates performance and working with internal, cross-functional partners to improve results and/or continuous improvement efforts.
Identify areas for process improvement and drive any related optimization including implementation of best practices and lessons learned from previous projects.
Align and maintain proper (internal and client) governance structures to execute efforts
The Client Engagement Manager plays the key role in coordinating and managing products and services that Coates delivers to our clients.
We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
Together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone.
We believe in the values that got us here are the ones that will continue to lead us forward.

All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group

The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment.

Have a pulse on overall client sentiment and participate in or lead internal client health updates and discussions

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers.
We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew.
We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers.
And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences.
We are industry leaders who have won awards and set records.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working.
Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
We encourage ideas and perspectives because we know the more we have, the better we are.
We are excited by what we've accomplished, but know the best is yet to come.

n, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law)

This listing is sourced directly from Coatesgroup's careers page and normalized into a canonical job model.