Maven Clinic
Payment Operations Senior Associate
New York, NY; Remote, US (Hub cities) · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- This person will play a critical role in managing claim denial and appeals with payers, resolving real time eligibility system errors, and unblocking payment issues.
- This role will be reporting to the Manager, Revenue Cycle Management.
- Review and process complex claims, maintaining a high first pass clean claims submission rate
Responsibilities
- Develop, document, and iteratively refine SOPs for claims processing as new verticals and claim types launch
- Serve as the point of resolution for cross-functional needs between RCM, Member Support, and Finance on billing issues
- Comfort operating with ambiguity and building process from scratch, this role is standing up SOPs for a business line that doesn't have them yet, not following an established playbook
- Experience partnering cross-functionally, ideally with support, finance, or product teams, to resolve process gaps
Nice to have
- Bachelor's degree is a plus
Skills
- Proficient in using relevant software and tools for claims and collection management (Availity, Stedi, etc.)
- Proficient in Microsoft Office tools
Compensation
- The base salary range for this role is $98,000-$115,000 per year.
Benefits
- Whole-self care through wellness partnerships
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.
- 1099/Contract Providers are ineligible for these benefits.
- Fortune Best Workplaces in Health Care (2024)
Company info
- At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals.
- Ability to work independently and as part of a team
Equal opportunity
- Maven is an affirmative action and
- equal opportunity employer.
- equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Visa & Work Authorization
- This role requires active work authorization in the US.
This listing is sourced directly from Maven Clinic's careers page and normalized into a canonical job model.