Laclippers

CRM Associate

Inglewood, CA · Part-time

Sponsorship not specifiedDetected 12 days ago
SQLData AnalysisCRMExcelResearchPublic SpeakingMicrosoft Office

About the role

  • The LA Clippers are seeking a CRM Associate who will join our Business Insights team to provide analysis, visualize data, and identify research trends using data from all departments of the LA Clippers Business Operations.
  • As the CRM Associate, you will participate in projects both long and short term that provide tools and insights for Ticket Sales, Marketing, and Partnerships.
  • LA Clippers' Approach to Technology & Innovation At the LA Clippers, curiosity and innovation go hand in hand.

Responsibilities

  • Serve as a key administrator of the CRM platform, managing system maintenance, integrations, workflows, customizations, and ongoing enhancements in partnership with vendors and internal support teams.
  • Lead day-to-day management of CRM data quality, including data cleansing, validation, governance, and integrity monitoring.
  • Act as the primary point of contact for CRM-related questions, troubleshooting, and support requests from internal users.
  • Support lead distribution processes and campaign execution across Ticket Sales, Membership Services, Premium Sales, and Kia Forum sales teams.
  • Support the development, execution, and optimization of targeted CRM campaigns, audience segmentation strategies, and automated customer journeys to drive fan engagement and revenue growth.
  • Monitor lead flow, sales activity, campaign performance, and conversion metrics to identify opportunities for optimization.
  • Manipulate, analyze, and visualize large datasets to uncover actionable insights, and design dashboards, reports, and KPIs to support data-driven decision-making across the organization.
  • Lead CRM training and user adoption initiatives, including onboarding, documentation, and best practice development.
  • Collaborate cross-functionally with teams across Ticket Sales, Service, Partnerships, and Marketing, communicating findings through presentations, reports, and dashboards to stakeholders at various levels.

Requirements

  • Ideal candidates will be pursing an advanced degree with some experience (school projects accepted) in database querying and dashboarding.
  • Experience and proficiency with SQL Databases & Database Management.
  • Experience and proficiency with workflow automation platforms (e.g., Power Automate, Zapier)
  • Experience with AI Tools such as Claude, ChatGPT, CoPilot

Nice to have

  • Experience and proficiency with dashboarding tools (PowerBI preferred).
  • Experience and proficiency with Adobe RTCDP (Preferred but not required)
  • Experience and proficiency with Microsoft Dynamics CRM or a similar platform (Preferred but not required)
  • Experience and proficiency with varied programming and scripting languages is a plus.

Compensation

  • $30.00 per hour

Benefits

  • Self-starter and entrepreneurial spirit with hands-on approach towards business.
  • Ability to learn, contribute, and thrive in a fast-growing, dynamic environment.

Equal opportunity

  • The LA Clippers are a proud equal opportunity employer.
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This listing is sourced directly from Laclippers's careers page and normalized into a canonical job model.