Avocado Mattress

Retail Brand Experience Assistant Sales Manager ( Georgetown, WA. DC )

Georgetown, DC, USA

Sponsorship not specified$23k-$26kDetected 23 days ago

OKRsSalesLogisticsRecruitingPerformance ManagementCustomer SupportMentoring

About the role

Avocado is currently looking for a Retail Brand Experience Assistant Store Manager to be part of our team in Georgetown, DC!
This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay.
Note on Location: You will be working on-site at our location in Georgetown, DC.

Lead by example for your team by cultivating an exceptional guest experience, working alongside the team while providing in-the-moment coaching and feedback on a regular basis.
Lead by example in KPIs / OKRs around sales goals.
Monitor quality assurance to create and maintain SOPs (Standard Operating Procedures)
Collaborate with teams such as customer experience, production, and logistics in order to maintain a low return rate

Champion our brand's values and be willing to promote the retail experience in your community.
A team player who actively contributes to the team in order to complete tasks, meet goals or manage projects.
An entrepreneurial spirit to elevate your specific location.
Café experience
Mobility: The ability to remain in a stationary position, often standing or sitting for prolonged periods.

Engage in digital sales activities, including conducting sales and service through chats, phones, and virtual appointments.
Minimum of 1 year of retail or equivalent experience - store management or assistant management experience (e.g. at least keyholder) and experience managing and training store employees is a plus.
Mac and Google suite proficiency is also a plus!
Must be comfortable taking phone and video appointments.
Someone invested in creating a balanced and healthy environment for staff and guests.
Desire towards ongoing self-improvement and professional development.
Shows passion towards our brand's values of healthy living, environmental awareness, and social responsibility
previous experience working for a brand with similar values is a plus!

Note on Pay Transparency: The pay range for this role is $23.00 - $26.00 Hourly, plus potential monthly bonus.

Participate in company initiatives and concept projects.
Perform daily workload of responding to customers who have questions or need assistance in a variety of areas - product information, order updates, issue resolution, escalations, etc.
Be part of the change | work at an emerging company that is on the mission to increase sustainable and clean products.
Culture | be part of a fun, collaborative and passionate team.

This listing is sourced directly from Avocado Mattress's careers page and normalized into a canonical job model.