Harbor
Corporate Legal Technology Consulting Manager - Discovery and Data Management
Remote, United States
Work authorization requiredDetected 36 days ago
StatisticsProject ManagementBusiness DevelopmentAccountingCorporate LawLeadershipMentoring
About the role
- Harbor is seeking a Legal Technology Consulting Manager, DDM to join our growing team.
- Harbor is a leading provider of strategy, legal technology, operations, and intelligence services, with 800 experts operating in the US, Canada, UK, and Australia.
- This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside.
Responsibilities
- Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors
- Advise on eDiscovery best practices and map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solutions
- Create solution design and/or eDiscovery process documentation, workflow diagrams, standard operating procedures, roles and responsibilities matrices, and other deliverables
- Define and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes
- Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers
- Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers
- Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management
- Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts
- Facilitate workshops with senior legal and IT stakeholders to understand current state processes, gather future state goals and objectives, and document requirements
- Develop and grow existing relationships with vendors and other partners to expand or create new service offerings
Requirements
- 5+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients
- Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems
- Demonstrated knowledge of the following areas:
- Permanent US work authorization required
- Create change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience
- Significant experience leading and/or serving as a subject matter expert for eDiscovery technology implementation projects
- Experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices
- Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education
Skills
- Leading and supporting multiple implementation engagements
- Managing all aspects of service delivery and project administration
Company info
- Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence.
- Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients - leading law firms, corporations, and their law departments - to provide essential resources and invaluable insights.
- Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
- Harbor is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
Visa & Work Authorization
- Permanent US work authorization required
This listing is sourced directly from Harbor's careers page and normalized into a canonical job model.