IRIS Software, Inc.
Account Supervisor
New York, NY · Junior
No sponsorship$100k-$130kDetected 11 days ago
Project ManagementHubSpotSalesforceCRMLeadershipCommunicationCollaborationPublic SpeakingOrganizational SkillsMicrosoft Office
About the role
- Purpose The Account Supervisor is responsible for leading the day-to-day management and execution of integrated CRM and marketing programs.
- This role serves as the central point of coordination across internal teams and client stakeholders, ensuring work is delivered on time, on brief, and aligned to client goals.
Responsibilities
- Lead day-to-day CRM on IKEA and integrated marketing program execution across lifecycle stages (Acquisition, Loyalty/Engagement, Reactivation, Win-back)
- Working with Project Management, manage workflows, deliverables and timelines across Strategy, Creative, Data/Analytics and Production
- Serve as the team connector and lead source of program details & information
- Partner with internal teams to translate client needs into clear briefs and actionable direction
- Support the development and execution of CRM programs from concept through launch, including coordination of reporting and optimization cycles
- able to work effectively across multiple teams and disciplines and maintain communication channels and organizing dissemination of information
- Strong cross-functional collaboration skills; able to work effectively across multiple teams and disciplines and maintain communication channels and organizing dissemination of information
- Highly organized with strong attention to detail and ability to manage multiple projects simultaneously
- Comfortable leading client meetings and keeping teams aligned and moving forward; identify next steps, develop meeting recaps and manage follow-ups & action items
- Developing understanding of client business goals, KPIs, and competitive landscape
Requirements
- Candidates will bring strong organizational leadership, clear communication, and a growing ability to connect program execution to performance outcomes.
- Proficiency in MS Office and G-Suite (presentations, documentation, meeting notes)
- You must be authorized to work in the US for any employer. At this time, we are not sponsoring or providing assistance with obtaining work authorization.
- You must be authorized to work in the US for any employer.
Nice to have
- Exposure to CRM platforms (e.g., Salesforce, Braze, HubSpot) and performance reporting a plus
- Consumer-based (B2C) experience required
- Retail experience preferred
Compensation
- Our estimated compensation range for this role is $100,000-$130,000
- Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.
- We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization.
- We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks.
- Our promotions are not limited to a specific time per year.
Visa & Work Authorization
- You must be authorized to work in the US for any employer.
Apply directly at IRIS Software, Inc. →Create a free account for alerts like thisView IRIS Software, Inc. immigration profile
This listing is sourced directly from IRIS Software, Inc.'s careers page and normalized into a canonical job model.